Pre-pay for your reading by debit or credit card and choose exactly how much time you'd like. With Pre-Pay, you're in control. Buy a bundle of minutes in advance, pick your reader, and call when you're ready.
| Bundle | Cost | Bonus | Total |
|---|---|---|---|
| 20 minutes | £30 | None | 20 minutes |
| 40 minutes | £60 | +4 bonus minutes | 44 minutes |
| 60 minutes | £90 | +6 bonus minutes | 66 minutes |
| 100 minutes | £150 | +10 bonus minutes | 110 minutes |
0808 156 4920
Free from UK landlines and mobiles · Open 24/7
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0808 156 4920 (free from UK landlines and mobiles)
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Select option 2 to create a new account
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Confirm the phone number you're calling from
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Create a 4-digit PIN. Keep a note of it
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The system will give you a 5-digit Account Number. Keep this safe too
On future calls, select option 1. If calling from the same number, you'll just need your PIN. From a different number, you'll need both your account number and PIN.
Call 0808 156 4920 and enter your account details when prompted. You'll be told how many minutes remain and can top up before connecting.
To choose a specific reader, use their PIN number. To speak with whoever is available next, hold the line.
You control the call length. Sessions can be as short as 5 minutes. If your balance drops to 2 minutes during a call, you'll hear a warning and can choose to end the call or top up. Your reader will be placed on hold while payment is processed, then you'll be reconnected.
Not sure who to call? Browse our readers to find the right match.
Pre-Pay lets you buy a bundle of minutes in advance using a debit or credit card. You choose the duration that suits you, then call when you're ready and select your reader by PIN.
Readings cost £1.50 per minute. Bundles start at 20 minutes for £30. Purchases of £60 or more include 10% free bonus minutes. For example, 40 minutes for £60 gives you 44 minutes in total.
Call 0808 156 4920 (free from UK landlines and mobiles) and select option 2 to create a new account. You'll create a 4-digit PIN and receive a 5-digit account number. Keep both safe. Future calls use option 1.
Yes. After connecting, enter your preferred reader's PIN number to be connected to them directly. To speak with the next available reader, simply hold the line.
Yes. When your balance drops to 2 minutes, you'll hear a warning. You can choose to end the call or top up. Your reader will be placed on hold while payment is taken, then you'll be reconnected.
Email [email protected] during business hours (9am–5pm). Allow up to 48 hours for a response.
UK callers: 0808 156 4920 (free from landlines and mobiles). From outside the UK: +44 113 732 0631.
Forgotten your PIN or account number?
Email [email protected] . Our team will retrieve your details during business hours (9am–5pm, up to 48-hour response time).
